The Impact of Job Stress on Job Satisfaction and Adaptive Performance Moderated by Social Support: Study at Bank Jatim Kediri Branch Regional Office

Dewi Nurfadhillah

doi:10.59889/ijembis.v3i3.267

Authors

Dewi Nurfadhillah State University of Surabaya

DOI:

https://doi.org/10.59889/ijembis.v3i3.267

Keywords:

Job Stress, Job Satisfaction, Adaptive Performance, Social Support

Abstract

The purpose of this is to analyze the effect of job stress on job satisfaction and adaptive performance with social support as a moderating variable. This research is causality research with a quantitative approach. This research is a causality study with a quantitative approach. Determination of the sample using probability sampling with proportionate stratified random sampling technique with a total of 86 respondents at Bank Jatim Kediri Branch Regional Office. The statistical analysis used in this research is SEM PLS with the help of WarpPLS 8.0 software. The result of the analysis obtained from this study indicates that job stress has a negative and significant effect on job satisfaction; job stress has a negative and significant on adaptive performance; social support can moderate significantly the effect of job stress on job satisfaction and adaptive performance.

Downloads

Download data is not yet available.

References

Ahmad, Y., Tewal, B., & Taroreh, R. N. (2019). Pengaruh Stres Kerja, Beban Kerja, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada Pt. Fif Group Manado The Effect Of Work Stress, Workload, And Work Environment On Employee Performance At Pt. Fif Group Manado. In Pengaruh… 2811 Jurnal Emba (Vol. 7, Issue 3).

Akhtar, A., Naheed, K., Akhtar, S., & Farooq, U. (2018). Impact Of Job Stress on Employees’job Satisfaction: An Empirical Study of Private Banksof Pakistan. In Pakistan Journal of Social Sciences (Pjss) (Vol. 38, Issue 1). Https://En.Oxforddictionaries.Com/Definition/Stress

Astuty, I., Devy, N. F., & Bisnis, D. (2020). Pengaruh Stres Kerja Terhadap Kinerja Karyawan Dengan Dukungan Sosial Sebagai Variabel Moderasi.

Bhastary, M. D. (2020). Pengaruh Etika Kerja Dan Stres Kerja Terhadap Kepuasan Kerja Karyawan. Manegggio: Jurnal Ilmiah Magister Manajemen, 3(2). Https://Doi.Org/10.30596/Maneggio.V3i2.5287

Charbonnier-Voirin, A., & Roussel, P. (2012). Adaptive Performance: A New Scale to Measure Individual Performance in Organizations. Canadian Journal of Administrative Sciences, 29(3), 280–293. Https://Doi.Org/10.1002/Cjas.232

Handoko, T. H. (2001). Manajemen Personalia Dan Sumber Daya Manusia (11th Ed.). Bpfe Yogyakarta.

Hendra, P. N. B., & Made, S. (2019). Effect Of Work-Family Conflict, Job Stress and Organizational Commitment of Employee Performance on Government Employees in The Dprd Secretariat of Bali Province, Indonesia. Russian Journal of Agricultural and Socio-Economic Sciences, 89(5), 187–197. Https://Doi.Org/10.18551/Rjoas.2019-05.23

Irawati, A. (2018). Pengaruh Stres Kerja, Motivasi Kerja, Kompensasi Terhadap Kinerja Karyawan Dengan Lama Kerja Sebagai Variabel Moderating. Akuntabilitas, 11(1). Https://Doi.Org/10.15408/Akt.V11i1.8789

Jena, L. K., Bhattacharyya, P., & Pradhan, S. (2017). Employee Engagement and Affective Organizational Commitment: Mediating Role of Employee Voice Among Indian Service Sector Employees. Vision, 21(4), 356–366. Https://Doi.Org/10.1177/0972262917733170

Kreitner, Robert., Kinicki, Angelo., & Cole, N. D. (Nina D. (2007). Fundamentals Of Organizational Behaviour: Key Concepts, Skills, And Best Practices. Mcgraw-Hill Ryerson.

Luthans, Fred. (2011). Organizational Behavior: An Evidence-Based Approach. Mcgraw-Hill Irwin.

Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia. Pt Remaja Rosdakarya.

Massie, R. N., Areros, W. A., Rumawas, W., Ilmu, J., Program, A., & Bisnis, S. A. (2018). Pengaruh Stres Kerja Terhadap Kinerja Karyawan Pada Kantor Pengelola It Center Manado. In Jurnal Administrasi Bisnis (Vol. 6, Issue 2).

Moeller, C., & Chung-Yan, G. A. (2013). Effects Of Social Support on Professors’ Work Stress. International Journal of Educational Management, 27(3), 188–202. Https://Doi.Org/10.1108/09513541311306431

Nasution, M. I. (2017). Pengaruh Stres Kerja, Kepuasan Kerja Dan Komitmen Organisasi Terhadap Turnover Intention Medical Representative. Jurnal Ilmiah Manajemen, Vii (3).

Novaritpraja, G. Y. (2020). Pengaruh Stres Kerja Terhadap Kepuasan Kerja Dengan Sumber Dukungan Sosial Sebagai Variabel Moderating. Arthavidya Jurnal Ilmiah Ekonomi, 87–100.

Robbins, S. P., & Judge, T. A. (2008). Perilaku Organisasi (12th Ed.). Salemba Empat.

Rosa, M. C. (2022). Terlalu Lama Wfh, Ini Tips Mengatasi Stres Saat Kembali Ke Kantor. Kompas.Com.

Sandria, W., Rahmat, A., Seswandi, A., & Sandria, W. (2022). Organizational Support Effect and Work Engagement on Employee Adaptive Performance. In Management Studies and Entrepreneurship Journal (Vol. 3, Issue 4). Http://Journal.Yrpipku.Com/Index.Php/Msej

Sarafino, E. P., & Smith, T. W. (2011). Health Psychology: Biopsychosocial Interactions (7th Ed.). John Wiley & Sons, Inc.

Sasuwe, M., Tewal, B., & Uhing, Y. (2018). Pengaruh Budaya Organisasi Dan Stres Kerja Terhadap Kepuasan Kerja Dan Produktivitas Kerja Karyawan Pt.Air Manado The Effect Of Organizational Culture And Job Stress On Job Satisfaction And Employee Productivity At Pt. Air Manado. In Pengaruh Budaya… 2408 Jurnal Emba (Vol. 6, Issue 4).

Sidik, S. (2020). Bank Mandiri: Umkm Paling Banyak Ajukan Keringanan Kredit. Cncb Indonesia.

Steven, H. J., & Prasetio, A. P. (2020). Pengaruh Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja Karyawan. Jurnal Penelitian Ipteks, 5(1).

Suartana, I. P., & Dewi, I. G. A. M. (2020). Pengaruh Stres Kerja, Beban Kerja, Dan Konflik Pekerjaan Keluarga Terhadap Kepuasan Kerja Karyawan Swiss Belinn Hotel. E-Jurnal Manajemen Universitas Udayana, 9(3), 863. Https://Doi.Org/10.24843/Ejmunud.2020.V09.I03.P03

Sulastri, S., & Onsardi, O. (2020). Pengaruh Stres Kerja, Dan Beban Kerja, Terhadap Kinerja Karyawan. Journal Of Management and Bussines (Jomb), 2(1), 83–98. Https://Doi.Org/10.31539/Jomb.V2i1.1215

Suryani, N. K., & Yoga, G. A. D. M. (2018). Konflik Dan Stres Kerja Dalam Organisasi. In Jurnal Widya Manajemen (Vol. 1, Issue 1).

Sutardi, D., Novitasari, D., Asbari, M., Silitonga, N., Agung Nugroho, Y., Hutagalung, D., Chidir, G., Basuki, S., Yuwono, T., & Tinggi Ilmu Ekonomi Insan Pembangunan, S. (2020). Pengaruh Work-Family Conflict, Stres Kerja Dan Social Supportterhadap Kepuasan Kerja: Studi Kasus Pada Guru Wanita Di Tangerang. Edupsycouns Journal, 2(1).

Tentama, F., Arum Rahmawati, P., & Muhopilah, P. (2019). The Effect and Implications of Work Stress and Workload on Job Satisfaction. International Journal of Scientific & Technology Research, 8(11). Www.Ijstr.Org

Vanchapo, A. R. (2020). Beban Kerja Dan Stres Kerja. Cv. Penerbit Qiara Media.